Support.simplisafe.com All Coupons

How do I change my device settings? – SimpliSafe

Offer Details: * Audible sets off your alarm when the panic button is pressed. Silent will dispatch the police, but not audibly set off your alarm. Fire will dispatch the fire department to your home when pressed. Medical will dispatch ambulances when pressed. Disable will turn off the panic button on your key fob. Extra Siren. See more ...

› Verified 7 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029729771-How-do-I-change-my-device-settings- Go Now

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Motion Sensor False Alarms – SimpliSafe

Offer Details: Place it approximately 4-5 feet off the ground with this orientation, and it will still be able to detect any intruder that walks in the room. For pets under 30 pounds, ensure that your Motion Sensor is out of reach of your pets, and sufficiently high off the ground. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029594512-Motion-Sensor-False-Alarms Go Now

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What is Home Mode and Away Mode? What sensors are turned

Offer Details: Off Mode. Burglary sensors are not turned on. This includes Entry, Motion, and Glassbreak sensors. Panic Buttons, and the panic button on the Keypad and Key Fob, remain active. Pressing them (for one second) will still set off the alarm. SimpliCams will have their privacy shutter closed by default. Water, Freeze, Smoke, and CO sensors remain See more ...

› Verified 3 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360035563851-What-is-Home-Mode-and-Away-Mode-What-sensors-are-turned-on-in-each-mode- Go Now

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What do the LEDs on my Base Station mean? – SimpliSafe

Offer Details: This article is about the All-New SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029925871-What-do-the-LEDs-on-my-Base-Station-mean- Go Now

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My doorbell won’t connect to WiFi – SimpliSafe

Offer Details: If something looks off or your not sure the Video Doorbell is installed correctly check out our installation guide for help! If your status light is blinking red, please make sure that your wireless router is plugged in and within the range of the camera recommended by the manufacturer of your router. In addition, please make sure that the WiFi See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029762131-My-doorbell-won-t-connect-to-WiFi Go Now

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How do I change my camera’s settings? – SimpliSafe

Offer Details: Off: On *For more information about the privacy shutter, click HERE. **Camera with SimpliSafe System + 24/7 Interactive Monitoring or better. ***Standalone Camera Subscription. Was this article helpful? 110 out of 165 found this helpful. Suggest an article Related articles. What is the privacy shutter? See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029440912-How-do-I-change-my-camera-s-settings- Go Now

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What is the privacy shutter? How does it work? – SimpliSafe

Offer Details: If the camera is paired with a SimpliSafe security system, the shutter will by default be closed in Home mode and when the system is Off. It will be open in Away mode while streaming video and under certain other circumstances. These defaults can be changed in the camera settings in the mobile app. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029760591-What-is-the-privacy-shutter-How-does-it-work- Go Now

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How do I change my system settings? Device - SimpliSafe

Offer Details: Off: On: No Blue Light means the alarm is in OFF mode and that there are no warnings. A Solid Blue Light lets you know that the system is armed and your home is protected. A flashing blue light is a warning. See the keypad screen for more information. Voice Prompts: The Base Station provides useful voice prompts for you. See more ...

› Verified 7 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029927191-How-do-I-change-my-system-settings-Device-settings- Go Now

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How do I remove sensors from my system? – SimpliSafe

Offer Details: Using the Off and Home keys cycle to the device you are removing, press the Away key to select the device and again to confirm. The Keypad will display that the device has been removed. Was this article helpful? 23 out of 35 found this helpful. Suggest an article Related articles See more ...

› Verified 8 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029926591-How-do-I-remove-sensors-from-my-system- Go Now

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Installation Guide for SimpliSafe Smart Lock – SimpliSafe

Offer Details: Use the double-sided adhesive to mount the PIN pad to the outside of the door, or just off to the side. Make sure to leave a 3 inch space below the PIN pad so that you can access its batteries. NOTE. Use the included screws for a more permanent attachment. To access the screw holes, use the included tool to remove the back of the PIN pad. See more ...

› Verified 8 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360033381392-Installation-Guide-for-SimpliSafe-Smart-Lock Go Now

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How do I replace batteries? – SimpliSafe

Offer Details: Take the cap off the end opposite to the keyring. On the long side opposite from the button, slide that piece away from the keyring, this will expose the Keychain Remote’s CR-1632 Lithium 3V battery, which can then be replaced. Keypad: Slide the Keypad up and off of its mounting bracket. Slide the battery cover off of the back of the Keypad. See more ...

› Verified 8 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029928031-How-do-I-replace-batteries- Go Now

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How do I remove the entry sensor magnet from the wall

Offer Details: Remove the magnet by rotating the magnet slowly until the adhesive loosens and you can pull it off the wall. Was this article helpful? 23 out of 27 found this helpful. Suggest an article Related articles. How do I change my batteries? Can I take my system with me when I move? What happens if I lose power and have no WiFi Connection? See more ...

› Verified 6 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029485752-How-do-I-remove-the-entry-sensor-magnet-from-the-wall-The-smaller-part-of-the-entry-sensor- Go Now

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How do I change my system settings? – SimpliSafe

Offer Details: Off Low Medium High: Medium: Siren Duration: Sets the length of time that your Base Station (and Extra Siren(s)) will sound in the event of an alarm. User-selected value between 30 seconds - 8 minutes: 4 minutes: Base Station Light: Determines whether or not the LED on your Base Station will illuminate to indicate system status, warnings, and See more ...

› Verified 5 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029409572-How-do-I-change-my-system-settings- Go Now

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Why am I not receiving push notifications on my smartphone

Offer Details: Set Motion Notifications to “on” and ensure that Motion Detection is not turned off. You will only receive motion alerts when your camera’s privacy shutter is open. Second, ensure that your smartphone is set to allow SimpliSafe to send push notifications. On iOS: Go to “Settings”, then click “Notifications”. See more ...

› Verified 5 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029534032-Why-am-I-not-receiving-push-notifications-on-my-smartphone- Go Now

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How do I change my doorbell’s settings? – SimpliSafe

Offer Details: Off. On. On. WiFi Network. Allows you to choose the WiFi network for your cameras. N/A. N/A. Night Vision. Emits an infrared light to allow the camera to view at night. On. Off. Auto. Auto. Mic & Audio. Determines if audio is recorded with camera video. On Off. On. Status Light. LED light that indicates when the camera is recording. On. Off. On See more ...

› Verified 3 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029808731-How-do-I-change-my-doorbell-s-settings- Go Now

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How do I change my batteries? – SimpliSafe

Offer Details: Slide the battery cover off of the back of the Keypad. This will expose four AA batteries, which can then be replaced. Extra Siren: Slide the Siren up and off of its mounting bracket. Using a Phillips-head screwdriver, remove the four screws that are holding the battery cover in place. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029807451-How-do-I-change-my-batteries- Go Now

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How do I remove the entry sensor magnet from the wall

Offer Details: Remove the magnet by rotating the magnet slowly until the adhesive loosens and you can pull it off the wall. Was this article helpful? 10 out of 10 found this helpful. Suggest an article Related articles. How do I remove the entry sensor magnet from the wall? (The smaller part of the entry sensor) See more ...

› Verified 9 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029596832-How-do-I-remove-the-entry-sensor-magnet-from-the-wall-This-is-the-smaller-part-of-the-entry-sensor- Go Now

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Sensor Not Responding Warning – SimpliSafe

Offer Details: If you did not hear the Base Station acknowledge the test (but you were in earshot range), slide the sensor off its mounting bracket and bring it into the room where your Base Station is positioned. Repeat the test by pressing the test button on top of the sensor. See more ...

› Verified 8 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029478532-Sensor-Not-Responding-Warning Go Now

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How do I install the chime connector? – SimpliSafe

Offer Details: Important: Turn off the power to the existing doorbell at the circuit breaker. Find the doorbell chime, then remove the cover and any batteries. (Note: Some covers can be lifted off others may need to be unscrewed. If the chime has batteries, take them out they won't be needed again.) Locate the screw terminals on the chime. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029807031-How-do-I-install-the-chime-connector- Go Now

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What do the camera LEDs mean? – SimpliSafe

Offer Details: The camera LEDs are designed to help inform you of what your camera is doing. You can turn the LEDs off in your cameras settings.If you have additional questions about your camera’s lights, please contact support.. Note that the little red light beneath the LED is the infrared sensor, which is activated at night. See more ...

› Verified 5 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029537992-What-do-the-camera-LEDs-mean- Go Now

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How do I install my Motion Sensor(s)? – SimpliSafe

Offer Details: Simply slide the motion sensor off its bracket, and you will expose a small black switch. Slide it towards the "L" to lower the sensitivity. Motion Sensor Installation Overview . Pet Owners - Additional Information . Setup Guide. Was this article helpful? 151 out of 239 found this helpful. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360030162671-How-do-I-install-my-Motion-Sensor-s- Go Now

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SimpliCam Overview. How do I use my security camera

Offer Details: You can change your camera’s notification settings, turn off the status light, and configure other settings through the mobile app’s settings page. The SimpliCam can store recordings for up to 30 days. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029595492-SimpliCam-Overview-How-do-I-use-my-security-camera- Go Now

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Guide to Choosing WiFi Extenders – SimpliSafe

Offer Details: The extender should support a 2.4 gHz WiFi frequency, with the ability to either turn off the 5 gHz frequency or given the 5 gHz frequency a different name. Once you are ready to set up the extender, please refer to our supplemental set up guide. See more ...

› Verified 3 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360035743091-Guide-to-Choosing-WiFi-Extenders Go Now

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Installation Guide for Video Doorbell Pro – SimpliSafe

Offer Details: Turn off the power to your doorbell at the circuit breaker. TIP: To locate the right switch, try turning each switch off, one at a time and seeing if your doorbell rings. 2 Remove your existing doorbell. Unscrew the doorbell, then unhook the wires from the back of the doorbell by loosening the screws that hold the wire ends. Make sure the wires See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029485732-Installation-Guide-for-Video-Doorbell-Pro Go Now

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Keypad Out of Range – SimpliSafe

Offer Details: First, test to see if the keypad can communicate with the base station when they are close together. Either unplug the base station and bring it closer to the keypad, or slide the keypad off its bracket and bring it closer to the base station. Try to arm the system through your keypad, and see if it works. See more ...

› Verified 5 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029478612-Keypad-Out-of-Range Go Now

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Do I need a wifi connection or computer to use SimpliSafe?

Offer Details: This article is about the All-New SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029808371-Do-I-need-a-wifi-connection-or-computer-to-use-SimpliSafe- Go Now

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How do I set up Push Notifications (Smartphone alerts

Offer Details: Set Motion Notifications to “on” and ensure that Motion Detection is not turned off. You will only receive motion alerts when your camera’s privacy shutter is open. Tap [save alert] to save your changes. See more ...

› Verified 5 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029532592-How-do-I-set-up-Push-Notifications-Smartphone-alerts- Go Now

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My privacy shutter isn’t updating correctly. – SimpliSafe

Offer Details: First, try changing the state of your system or camera (ie armed, disarmed, off, etc) and then try going back to the desired state. If it continues, try briefly unplugging your camera to reset it. If the problem still persists, please contact customer support. See more ...

› Verified 7 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029536692-My-privacy-shutter-isn-t-updating-correctly- Go Now

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How do I add new sensors to my system? – SimpliSafe

Offer Details: This article is about the All-New SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. See more ...

› Verified 5 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029807091-How-do-I-add-new-sensors-to-my-system- Go Now

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How do I remove sensors from my system? – SimpliSafe

Offer Details: Press “Off” to exit the menu. Was this article helpful? 19 out of 21 found this helpful. Suggest an article Related articles. How do I add new sensors to my system? How do I remove sensors from my system? How do I test my system? How do I know my system is working? Can I take my system with me when I move? See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029485152-How-do-I-remove-sensors-from-my-system- Go Now

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How do I add new sensors to my system? – SimpliSafe

Offer Details: Using the Off and Home keys, cycle to the type of device you are installing, press the Away key to select. Using the number pad enter the serial number of the sensor you are installing and press Away submit. The Keypad will display Component Added to confirm. See more ...

› Verified 5 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029595112-How-do-I-add-new-sensors-to-my-system- Go Now

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How do I navigate the Original SimpliSafe’s Keypad Menu?

Offer Details: You can use your system's Keypad menu at any time to change your PIN, add a dialing prefix, add or remove components and test your system. To adjust your settings by using the Keypad menu, first press the menu button, located at the bottom left of the Keypad. See more ...

› Verified 7 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029862931-How-do-I-navigate-the-Original-SimpliSafe-s-Keypad-Menu- Go Now

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LED Status Lights – SimpliSafe

Offer Details: The LED will remain off at all times, regardless of the behaviors specified above for different actions. The behavior of the LED status light can be configured in the settings. Learn more here. To learn more about the LED status light’s behaviors during installation, please visit here. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029440772-LED-Status-Lights Go Now

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SimpliSafe

Offer Details: What can we help you find today? Product Help All New SimpliSafe Original SimpliSafe See more ...

› Verified 6 days ago

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How to Improve Upload Speed? – SimpliSafe

Offer Details: Move other devices off of the WiFi network and onto ethernet or a 5 ghz network. If you have multiple smart devices such as computers, TVs, or gaming consoles connected to your WiFi, try moving them off your onto ethernet, if possible. Since our camera devices are only compatible with 2.4 ghz networks, you can also move other devices onto a 5 See more ...

› Verified 5 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360035379692-How-to-Improve-Upload-Speed- Go Now

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Do Entry Sensors work on all types of windows? – SimpliSafe

Offer Details: This article is about the All-New SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.. Entry Sensors should work on any window that meets the following requirements: See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360030351311-Do-Entry-Sensors-work-on-all-types-of-windows- Go Now

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I’m getting too many motion alerts – SimpliSafe

Offer Details: You can adjust the motion sensitivity to be High, Medium, or Low. Medium is the default setting - changing this will affect how much motion and what sized objects will set off the doorbell’s motion detection. You can also disable motion notifications without turning off doorbell press notifications. See more ...

› Verified 4 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029442872-I-m-getting-too-many-motion-alerts Go Now

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What does “Camera Disconnected” mean? – SimpliSafe

Offer Details: Some routers are a 2.4 GHz and 5GHz combo. Our cameras can only operate on the 2.4GHz network. Although this is usually the default, if the networks are the same name, the camera may be attempting to connect to it. Turning off the 5GHz network or renaming it to something different usually resolves this issue. See more ...

› Verified 3 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360035378792-What-does-Camera-Disconnected-mean- Go Now

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I’m getting too many / too few motion alerts – SimpliSafe

Offer Details: You can adjust the motion sensitivity to be High, Medium, or Low. Medium is the default setting - changing this will affect how much motion and what sized objects will set off the camera’s motion detection. This setting is set for each camera. For additional support please contact customer support. See more ...

› Verified 5 days ago

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How do I change my Smart Lock's settings? – SimpliSafe

Offer Details: Off Mode: Determines whether your door will unlock when you disarm your system. (Choose “do nothing” if you don’t want your door to automatically unlock when disarming your security system) Lock . Unlock Always. Unlock from Home. Unlock from Away. Do Nothing. Unlock from Away: Home Mode: Determines whether your door will lock when you See more ...

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How do I change the WiFi Network that my doorbell uses

Offer Details: Take your doorbell off of its bracket. You’ll need to unscrew the security screw and then slide it up and off the bracket. On the back of the doorbell, above the micro-USB port, you’ll find two small, circular buttons. The larger one on the left, above the micro-USB port is the correct one. See more ...

› Verified 3 days ago

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4G Wireless Module Upgrade for SS2 – SimpliSafe

Offer Details: Rotate the Base Station cone counterclockwise, then lift the cone off. Step 1: Remove the old 2G wireless module. Remove the 3 screws attaching the wireless module to the Base Station (image A) and pull the module out of its slot. Unplug the brown connector from the module. See more ...

› Verified 7 days ago

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WiFi Extender Supplemental Instructions – SimpliSafe

Offer Details: Turn off the 5ghz version of your extended WiFi network. Alternatively, you can name it something else such as “MyHome_EXT5G.” SimpliCams and Video Doorbell Pros only connect to 2.4 ghz networks. If you are using multiple WiFi extenders, please give each of them distinct names such as “MyHome_EXT1” and “MyHome_EXT2.” See more ...

› Verified 4 days ago

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Why can't I receive texts or emails? – SimpliSafe

Offer Details: This article is about the All-New SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. See more ...

› Verified 6 days ago

› Url: https://support.simplisafe.com/hc/en-us/articles/360029536292-Why-can-t-I-receive-texts-or-emails- Go Now

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All-New SimpliSafe Overview – SimpliSafe

Offer Details: This article is about the All-New SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. See more ...

› Verified 4 days ago

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